A: Great question. One of the main differences is that our vetted, trained, insured, and experienced cleaners can deep clean the property to a very high standard, effectively and efficiently, following a comprehensive end of tenancy cleaning checklist. As standard, we also provide a signed, completed checklist, invoice, and VAT receipt to show that you have hired a professional end of lease cleaning service.

A: Our end of lease cleaning service is designed to bring the property back up to an acceptable standard to hand over to the landlord, estate agents, or next tenants. It's not designed to provide a perfect, nearly new finish.

A: No, due to health and safety risks, we are unable to clean lofts.

A: No, we are unable to clean walls and get rid of marks, this is best done prior to our end of lease cleaning service commencing.?

A: Yes, we are members of productreview.com.au where customers can leave honest, independent feedback on our service. You can find end of lease cleaning reviews and all our other reviews on our Facebook page.

A: Usually a clean can take anywhere between 3 and 6 hours but usually best to leave a full 12 hours of access.

A: This is the only additional charge on top of your end of lease clean. Our team will always strive to search for free parking or routes around the congestion charge, but where this is possible customers will be asked to cover these costs.

A: One reason is that all our end of lease cleaners is directly employed by us. That means they are vetted, trained, insured, and experienced in a range of professional cleaning services, and specifically have carried out many professional end of lease cleans across Melbourne. Unlike other cleaning companies, we don't use franchisee, subcontractors, or third-parties in any of our end of lease clean – helping to ensure a professional high standard every time. Another reason is that we have a local office team that's on hand to help make the process as smooth as possible, can answer any questions that you have, and in the unlikely event that something goes wrong, they are on hand to help. We're proud of the service we provide and of our excellent reputation.

A: You can contact us at any time. Our cleaning teams work 7 days a week. The first clean can start from 7:00 am and the last clean starting from 7:00 pm.

A: Please ensure that your fridge and/or freezer is defrosted 24 hours before the service begins, otherwise, our staff will be unable to clean it.

A: We do not clean external windows, and only clean internal windows that are easily reached without the use of a ladder, this is due to the health and safety risks of working from heights.

A: We provide a basic carpet cleaning service and our team treatment most obvious stains. There will be occasions where our team is unable to get rid of tough carpet stains. Our team will try, within the allocated service time, to reduce the appearance of any tough stains.

A: Yes, our end of tenancy cleaning teams come fully prepared for the job.

A: For best results, leave the carpets for at least 24 to 48 hours after the service has been completed.

A: Our Property Cleaning part of an End of Lease Clean includes a deep clean of your property excluding oven cleaning, white goods cleaning, carpet cleaning, and upholstery cleaning.